Contact desk / intake
Send the document
The fastest correction is the one with a record attached. Send the filing, the weight notice, the invoice, or the page number, and say which line on the sheet it changes.
What reaches the desk
Corrections to a line, documents that are not yet public, tips about a contract or a delivery, and interview requests. All four arrive in the same queue and are read in the order they come in, except for corrections, which are read first.
The desk answers within one handover on a normal day. If a request needs a records search, the reply will say how long it will take. The desk does not publish a direct address, and it does not discuss a source's identity outside the conversation.
Before you send
- Name the line or the item you are writing about.
- Say what the correct figure is and where it comes from.
- Attach or describe the document. A link to a public filing is enough.
- Leave a reply address that works in winter.
Response window
Corrections are acknowledged within twelve hours. Document requests are acknowledged the same day and answered when the search is done. Nothing is auto-filed, and no message is published without your agreement.
If the matter is urgent, say so in the subject line and include the line on the sheet it affects. Messages that name a specific figure and a specific document are handled first, because they are usually the ones that change the record.
Intake form / one page
Write to the desk
Every field is required. The form is the only intake channel.